BlueWater Express is the longest running operator in the Gili islands fastboat business, having pioneered the industry in 2006. We are therefore very experienced in sea conditions and passenger concerns, and place maximum priority on comfort and safety. We are the only operator to offer multiple departure points (South Bali and East Bali), which is very popular for passengers planning on round trips from South Bali, via Gili Islands, back to Central Bali (eg. Ubud) via Padang Bai.
We are not a mass-operator, and are therefore aim to give more a personalised “boutique” service to our guests. In the (very rare) event of delays or cancellations, we always take care of our guest as best we can, ensuring you arrive at your destination in reasonable time, depending on the situation. We also provide partial refunds when passengers are transferred to other operators. Please see cancellations due to bad weather (Q. 19) for more details.